How We Work With You
A Guide to our process
1.
Taking the first step is to get in touch with us. You can do this via our Project info page or by calling Gray
2.
'Dreams to reality session' - During this session we will go through you ideas, visions & needs for your new or existing home and explain how we will work with you to bring these to life.
3.
If required, one of our trusted architects will partner with you to understand the design brief you seek to achieve or better yet choose from one of our 15 concept plans and tailor it to your needs, while working in collaboration with our Director Gray. This dual approach ensures you achieve the best outcomes for your building project (from a design and build perspective) – mirroring your vision, design requirements and lifestyle needs.
4.
Once you have at a minimum concept plans, we will then involve a Qs to help work out quantity's for labour and materials once we receive the initial numbers from the Qs we will then go over them to insure accuracy. we will then compile your preliminary budget This ensures you know the estimated cost of your project upfront so you can make key decisions on the next design phase of your project (going for building consent). Once the design is confirmed and consented plans are received from the council, we will then be able to revise pricing (if required).
5.
You’ll then receive a contract from us detailing all specific terms and conditions. Once the initial deposit is made, your project will be scheduled in our work plan.
6.
Once all the paperwork is received and timelines are agreed, your project will commence! You will be given regular (weekly) updates on the progress of your build so you’re kept in the loop every step of the way.
7.
We’ll arrange a handover with you so you can move straight into your beautiful new home!
Our Preferred Partners
Our preferred partners are people who we work with and have built professional relationships with, who we trust to get the job done right to a high standard.
Client Testimonials
An outstanding team! No need to look any further when you need a builder that pays incredible attention to detail and gets things done quickly. Gray and his team will exceed your expectations. Highly recommended
Why Choose Us?
Exceptional Eye For Details
Certified Specialists
When you choose Substrait Construction, you’re choosing certified specialists who excel in everything from high-performance builds to high-end renovations, as well as villa / bungalow renovations and extensions. Fully licensed and trained, we handle the entire process council approvals, compliance, and all the details. With us, you’ll feel the difference of a team that makes any project seamless and genuinely enjoyable.
Quality Control
We follow a comprehensive quality checklist built from years of hands-on experience. Every stage is reviewed and signed off, ensuring nothing is missed and everything is completed to the highest standard the first time.
Clear Communication
We keep communication simple and consistent. You’ll receive clear updates at the right moments, so you always know where things stand without being overwhelmed. It’s a smooth, transparent process from first meeting to final handover.
Project Management
From concept to completion, we manage the entire build process. We help you connect with the right architects and help work through constructability decisions, pre-build planning, and QS costings. Once underway, we coordinate sub-trades, oversee timelines, and keep communication clear so your project runs smoothly and stays on track.
Transparent Pricing
From the first meeting through to a full project proposal, we manage the early-stage process so you have clarity before any work begins. After discussing your ideas on site, we arrange detailed concept plans and have them costed by an independent Quantity Surveyor to give you an accurate picture of the project.
QS costing is a paid service, but it provides a clear breakdown, realistic pricing, and fewer surprises later on. We then turn that information into a structured project proposal outlining the scope, timelines, and next steps—so you know exactly what to expect before committing to the build.
Building for a Better Tomorrow
At Substrait Construction, we weave energy-efficient principles into our high-end builds and renovations. As Passive House certified tradespeople, we draw on proven techniques and experience gained from working in the Queenstown region to apply sustainable solutions that suit your home and lifestyle. While we don’t claim to be full Passive House specialists, we bring a refined understanding of energy efficiency that helps create a greener, more comfortable home for tomorrow with the same craftsmanship we bring to all our jobs.
Dreaming Big?
